FAQ | Tiger Self Storage in North Highlands

FAQ for our Self Storage Facility

1. What are your office hours?

Tuesday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday & Monday: Closed

2. When can I access my storage unit?

Gate access is available daily from 7:00 AM – 6:00 PM (except major holidays).

3. What types of storage do you offer?

Ground-level, drive-up units in multiple sizes, plus RV & boat storage, moving supplies, and on-site U-Haul truck rentals.

4. Do you offer RV or boat storage?

Yes — outdoor parking is available, including uncovered and (in some cases) covered spaces. Check current availability and specials online.

5. Do you require long-term contracts?

No. All rentals are month-to-month.

6. How can I pay my bill?

Pay online anytime (manage autopay & history)
Pay in person during office hours
Call (916) 332-3612 for assistance

7. How does online rental work?

Select your storage unit
Pay your move-in costs online
Sign your lease online
Visit the office to confirm details and move in

Start your online rental

8. Will my rate increase?

Many online specials include a 1-year rate lock. After the first year, standard market adjustments may apply—see your lease and current specials for details.

9. What security features do you have?

Security cameras at key areas, computerized gate access, a fully fenced & well-lit facility, and vigilant lock checks by onsite staff.

10. What is a drive-up unit?

An outside, first-floor unit that lets you park directly at the door for quick loading/unloading—ideal for heavier items or frequent access.

11. What sizes are available?

A variety of sizes are offered (e.g., 5×5, 10×10, 10×15, 10×20) plus parking spaces. Check current availability and pricing online.

12. Do you sell moving supplies or offer truck rentals?

Yes — boxes, locks, tape, packing kits, and U-Haul truck rentals are available on-site.

13. Where are you located?

Tiger Self Storage – North Highlands
2718 Q St, North Highlands, CA 95660
Phone: (916) 332-3612
📍 Get Directions

START YOUR RENTAL HERE

Rent Your Storage Unit Online

Optimize your storage rental experience with our convenient online process, designed to save you valuable time. Simply complete the necessary steps online, minimizing the need for in-person visits. Swing by our office only for a quick verification of your information and to ensure your storage unit is prepared for a seamless move-in.